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Starting in 2019, USAA has also faced a number of fines — $3.5 million over customer-related violations, $85 million over compliance and management issues and $140 million over weak protections ...
In 2008, USAA expanded membership eligibility to all military personnel and retirees, and all veterans who separated after 1996. For a short time, USAA also offered enrollment for federal law enforcement. [25] In November 2009, USAA expanded eligibility requirements to offer coverage to anyone who has ever served honorably in the US Military.
USAA has history of complaints, fines, security breaches. According to the Better Business Bureau, there have been 4,119 total complaints against USAA in the last three years.
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USAA also offers a strong range of products that includes retirement accounts and other investing options. ... (24/7 customer service and live chat with a human); (6) Bauer rating (out of 5 stars ...
For example, the financial services company USAA launched Face the Fight in 2023, which funds veteran suicide prevention efforts such as safety and crisis response training for bystanders.
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Several other financial services companies that specialize in serving parts of the military. The credit union competes with other military credit unions, like Pentagon Federal Credit Union, Air Force Federal Credit Union and Rally Credit Union, as well as with some large credit unions including USAA.
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