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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
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Comcast Corporation, formerly known as Comcast Holdings, ... have registered complaints, and that cable is the only industry to score below 60 in the ACSI. ...
Hot on the heels of its failed merger with Time Warner Cable, Comcast is taking a different approach to bolster its business.
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7. Use complaint sandwiches. To lessen the blow of your complaint, sandwich it between two positive statements. Let’s go back to the same example from earlier about working on a project with ...
Allen's revised complain left only Comcast and Time-Warner as the defendants, but still asserted racial discrimination related to the MOU that had been signed earlier. [4] By May 2016, Hatter had again dismissed Allen's suit for the lack of claim of relief, but allowed Allen to file a second amended claim.
By Abby Ellin In June 2010, Marc Himmelstein called Comcast (CMCSA) of the District LLC to cancel his cable and high-speed Internet services in his Northwest Washington, D.C., home, Courthouse ...