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  2. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    Check your credit report – If a hacker sets up a new account in your name, chances are that you won’t notice until you check your credit history. If you detect suspicious activity, contact the ...

  3. Recognize a hacked AOL Mail account

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.

  4. How email spoofing can affect AOL Mail

    help.aol.com/articles/what-is-email-spoofing-and...

    A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.

  5. Find and remove unusual activity on your AOL account

    help.aol.com/articles/find-and-remove-unusual...

    • Apps connected to your account - Apps you've given permission to access your info. • Recent account changes - Shows the last 3 password changes. Click show all to see all changes. IP addresses in Recent activity. Your IP address is your location online and each session should start with the same few sets of numbers.

  6. Someone hacked your account. Now what? How to navigate the ...

    www.aol.com/someone-hacked-account-now-navigate...

    Despite the common belief that you should change your password every few months, the National Institute of Standards and Technology recommends only changing it if there's evidence it's been ...

  7. Locked out of your email? Here's how to change and recover ...

    www.aol.com/news/change-gmail-password-heres...

    It's over, Gmail: Here's a step-by-step guide on how to delete your Gmail account Getting rid of subscriptions?: How to bring Spotify, Apple Music playlists with you

  8. Reasons AOL deactivates or deletes an account

    help.aol.com/articles/reasons-aol-deactivates-or...

    It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.

  9. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.