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Software Quality Management (SQM) is a management process that aims to develop and manage the quality of software in such a way so as to best ensure that the product meets the quality standards expected by the customer while also meeting any necessary regulatory and developer requirements, if any.
It is distinct from software quality assurance which encompasses processes and standards for ongoing maintenance of high quality of products, e.g. software deliverables, documentation and processes - avoiding defects. Whereas software quality control is a validation of artifacts compliance against established criteria - finding defects.
GQM defines a measurement model on three levels: [7]. 1. Conceptual level (Goal) A goal is defined for an object, for a variety of reasons, with respect to various models of quality, from various points of view and relative to a particular environment.
In software engineering and development, a software metric is a standard of measure of a degree to which a software system or process possesses some property. [1] [2] Even if a metric is not a measurement (metrics are functions, while measurements are the numbers obtained by the application of metrics), often the two terms are used as synonyms.
The Project Management Institute's PMBOK Guide "Software Extension" defines not "Software quality" itself, but Software Quality Assurance (SQA) as "a continuous process that audits other software processes to ensure that those processes are being followed (includes for example a software quality management plan)." whereas Software Quality ...
The plan–do–check–act cycle is an example of a continual improvement process. The PDCA (plan, do, check, act) or (plan, do, check, adjust) cycle supports continuous improvement and kaizen. It provides a process for improvement which can be used since the early design (planning) stage of any process, system, product or service.
ISO/IEC 9126 Software engineering — Product quality was an international standard for the evaluation of software quality.It has been replaced by ISO/IEC 25010:2011. [1]The quality criteria according to ISO 9126
Software quality assurance (SQA) is a means and practice of monitoring all software engineering processes, methods, and work products to ensure compliance against defined standards. [1] It may include ensuring conformance to standards or models, such as ISO/IEC 9126 (now superseded by ISO 25010), SPICE or CMMI .