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Usability testing methods aim to evaluate the ease of use of a software product by its users. As existing methods are subjective and open to interpretation, scholars have been studying the efficacy of each method [1] [2] [3] and their adequacy to different subjects, comparing which one may be the most appropriate in fields like e-learning, [4] e-commerce, [5] or mobile applications.
Hallway testing, also known as guerrilla usability, is a quick and cheap method of usability testing in which people — such as those passing by in the hallway—are asked to try using the product or service. This can help designers identify "brick walls", problems so serious that users simply cannot advance, in the early stages of a new design.
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For instance, usability testing is used to collect data about usability construct. [3] Methods also differ if they are to measure a momentary or episodic experience (i.e., assessing how a person feels about a specific interaction episode or after executing a task) or an experience over time, also known as an longitudinal experience.
Web testing tools Web browser based (model) Scriptable Scripting language Recorder Multiple domain Frames BugBug.io: Yes (Chromium-based) Yes JavaScript: Yes Yes Yes eggPlant Functional: Yes (IE, Firefox, Safari, Opera, Chrome) Yes SenseTalk: Yes iMacros: Yes (Firefox, Chrome, IE) Yes iMacro Script: Yes Yes Yes Katalon Studio: Yes
The commonly used method in this phase is called usability testing and it focuses on measuring if the solution addressed the intended problem. [5] Users can also be asked to provide their subjective opinion about the solution, or they can be given a set of tasks to observe if the solution is intuitive and easy to use.
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