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If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer:. If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.
• Keep a copy of your email in your account - If your app asks you if you want to "keep mail on the server" during setup, select "yes," or your email will be deleted from your account when it's downloaded. • Backing up your email? Some apps default to only download a preview or snippet of your emails until an email is opened.
AOL Mail welcomes Verizon customers to our safe and delightful email experience!
When creating an app password, use a browser that you've used to sign into AOL Mail for several days in a row and avoid using Incognito mode.If this isn’t successful, use webmail or the official AOL App to access your email.
Learn about possible workarounds for Temporary Error 5 in AOL Mail.
Status codes are issued by a server in response to a client's request made to the server. Unless otherwise stated, all status codes described here is part of the current SMTP standard, RFC 5321. The message phrases shown are typical, but any human-readable alternative may be provided.