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  2. UPS online tracking doesn't actually know where your package is

    www.aol.com/news/2010-03-17-ups-online-tracking...

    To my befuddlement, UPS's tracking log had my goods breaking the laws of physics. It showed an "arrival scan" in Newark, NJ, at 6:27 a.m. But three minutes later, at 6:30 a.m., my box was listed ...

  3. Package tracking - Wikipedia

    en.wikipedia.org/wiki/Package_tracking

    Web-based package tracking has been used from the early days of the Internet [9] to automate customer service and as a cheaper alternative to phone-based call centers, providing the ability to track the status of a package "within minutes". [9] The service became quickly popular: for UPS the number of packages tracked on the web increased from ...

  4. United Parcel Service - Wikipedia

    en.wikipedia.org/wiki/United_Parcel_Service

    United Parcel Service, Inc. (UPS) is an American multinational shipping & receiving and supply chain management company founded in 1907. [1] Originally known as the American Messenger Company specializing in telegraphs, UPS has expanded to become a Fortune 500 company [ 6 ] and one of the world's largest shipping couriers .

  5. 1-800-FREE-411 - Wikipedia

    en.wikipedia.org/wiki/1-800-FREE-411

    Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.

  6. Tracking number - Wikipedia

    en.wikipedia.org/wiki/Tracking_number

    It is a unique ID number or code assigned to a package or parcel. The tracking number is typically printed on the shipping label as a bar code that can be scanned by anyone with a bar code reader or smartphone. In the United States, some of the carriers using tracking numbers include UPS, [1] FedEx, [2] and the United States Postal Service. [3]

  7. Toll-free telephone numbers in the North American Numbering ...

    en.wikipedia.org/wiki/Toll-free_telephone...

    In the early 1980s, Bell Labs received a patent for what became AT&T's "Advanced 800 Service", a computer-controlled system where any toll-free number could point to any destination number, such as to a small business local number instead of a special InWATS line, and an itemized bill generated only for the calls the business actually received.

  8. 1-800-COLLECT - Wikipedia

    en.wikipedia.org/wiki/1-800-COLLECT

    1-800-COLLECT (1-800-265-5328) is a 1-800 number, owned and operated by WiMacTel, which provides fixed rate collect calling in the United States. The service was launched by MCI in 1993. History

  9. Is Paid Live Support Worth It? - AOL

    www.aol.com/products/blog/is-paid-live-support...

    To make things worse, you have to wait hours until your provider's support is available, and even then, all you get is a chat feature when you need to speak to a live person.