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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  3. Supply chain management - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_management

    Circular Supply Chain Management (CSCM) is "the configuration and coordination of the organizational functions marketing, sales, R&D, production, logistics, IT, finance, and customer service within and across business units and organizations to close, slow, intensify, narrow, and dematerialise material and energy loops to minimize resource ...

  4. Commercial management - Wikipedia

    en.wikipedia.org/wiki/Commercial_management

    Commercial management (also known as commercial administration) [1] is overseeing and handling an organization’s functions and activities involved in the process of exchanging goods, services, or other valuable assets, as well as any income-generating activity; in order to achieve and sustain profitability while minimizing risks and costs. [2]

  5. Cash and carry - Wikipedia

    en.wikipedia.org/wiki/Cash_and_carry

    The main features of cash and carry are summarized best by the following definitions: Cash and carry is a form of trade in which goods are sold from a wholesale warehouse operated either on a self-service basis or on the basis of samples (with the customer selecting from specimen articles using a manual or computerized ordering system but not serving themselves) or a combination of the two.

  6. ThriftBooks - Wikipedia

    en.wikipedia.org/wiki/ThriftBooks

    ThriftBooks was founded in the summer of 2003 by Daryl Butcher and Jason Meyer. The two created software that organizes and lists thousands of book titles per day. [6] Since 2004, it has partnered with libraries, which provide unsorted books and get a share of the profits.

  7. List of business and finance abbreviations - Wikipedia

    en.wikipedia.org/wiki/List_of_business_and...

    For example, $225K would be understood to mean $225,000, and $3.6K would be understood to mean $3,600. Multiple K's are not commonly used to represent larger numbers. In other words, it would look odd to use $1.2KK to represent $1,200,000. Ke – Is used as an abbreviation for Cost of Equity (COE).

  8. Customer dynamics - Wikipedia

    en.wikipedia.org/wiki/Customer_dynamics

    Customer dynamics is an emerging theory on customer-business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone, email, Web and text, including those outside of organizational control like ...

  9. Dispatch (logistics) - Wikipedia

    en.wikipedia.org/wiki/Dispatch_(logistics)

    Dispatch is a procedure for assigning employees (workers) or vehicles to customers. Industries that dispatch include taxicabs, couriers, emergency services, as well as home and commercial services such as maid services, plumbing, HVAC, pest control and electricians.