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  2. Research online, purchase offline - Wikipedia

    en.wikipedia.org/wiki/Research_online,_purchase...

    Research online, purchase offline (ROPO) (also research online, buy offline, online-to-store, reverse showrooming, or webrooming), is a modern trend in buying behaviour where customers research relevant product information to qualify their buying decision, before they actually decide to buy their favourite product in the local store.

  3. Online shopping - Wikipedia

    en.wikipedia.org/wiki/Online_shopping

    When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business (B2B) online shopping. A typical online store enables the customer to browse the firm's range of products and services, view photos or images of the products, along with information about the product specifications ...

  4. E-commerce - Wikipedia

    en.wikipedia.org/wiki/E-commerce

    Later studies show that online sales increased by 25% and online grocery shopping increased by over 100% during the crisis in the United States. [67] Meanwhile, as many as 29% of surveyed shoppers state that they will never go back to shopping in person again; in the UK, 43% of consumers state that they expect to keep on shopping the same way ...

  5. Marketing research - Wikipedia

    en.wikipedia.org/wiki/Marketing_research

    Many researchers have ethical misgivings about doing applied research. Sugging (from SUG, for "selling under the guise" of market research) forms a sales technique in which sales people pretend to conduct marketing research, but with the real purpose of obtaining buyer motivation and buyer decision-making information to be used in a subsequent ...

  6. Shopping - Wikipedia

    en.wikipedia.org/wiki/Shopping

    Using online shopping methods, consumers do not need to consume energy by physically visiting physical stores. This way they save time and the cost of traveling. A retailer or a shop is a business that presents a selection of goods and offers to trade or sell them to customers for money or other goods. Shoppers' shopping experiences may vary ...

  7. Electronic business - Wikipedia

    en.wikipedia.org/wiki/Electronic_business

    Electronic business (also known as online business or e-business) is any kind of business or commercial activity that includes sharing information across the internet. [1] Commerce constitutes the exchange of products and services between businesses, groups, and individuals; [ 2 ] and can be seen as one of the essential activities of any business.