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The goal of a knowledge audit is to identify the organization's knowledge strengths and gaps, and to develop strategies for leveraging knowledge to improve performance and competitiveness. Knowledge audit helps ensure that an organization's knowledge management activities are heading in the right direction.
Decision Making processes are strongly correlated to the level of available knowledge regarding the environment, the decision is based on. [21] Successfully using knowledge management supporting tools improves overall project performance and is an essential method for organizations with project-related work styles. [22]
Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
Human performance technology (HPT), also known as human performance improvement (HPI), or human performance assessment (HPA), is a field of study related to process improvement methodologies such as organization development, motivation, instructional technology, human factors, learning, performance support systems, knowledge management, and training.
The knowledge-based theory of the firm, or knowledge-based view (KBV), considers knowledge as an essentially important, scarce, and valuable resource in a firm. [1] [2] According to the knowledge-based theory of the firm, the possession of knowledge-based resources, known as intellectual capital, is essential in dynamic business environments. [3]
Electronic Performance Support, e-learning and Knowledge Management, Ashok Banerji & Glenda Scales, Chapter in Encyclopedia of Distance Learning, Vol i-iv, edited by Caroline Howard et al., Idea Group Reference, pp. 801–806, (2005).
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