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2. Magento - Wikipedia

   en.wikipedia.org/wiki/Magento

   Website. magento-opensource.com. Magento is an open-source e-commerce platform written in PHP. Magento source code is distributed under Open Software License. Magento was acquired by Adobe Inc in May 2018 for $1.68 billion. [2][3] More than 150,000 [4] online stores have been created on the platform.

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

4. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   eCRM. The eCRM or electronic customer relationship management coined by Oscar Gomes encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology (IT).

5. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

6. Salesforce - Wikipedia

   en.wikipedia.org/wiki/Salesforce

   Salesforce. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. Founded by former Oracle executive ...

7. Oracle Advertising and Customer Experience (CX) - Wikipedia

   en.wikipedia.org/wiki/Oracle_Advertising_and...

   Oracle Corporation. Type. Customer relationship management software, Customer experience software. License. Proprietary. Website. www.oracle.com /cx /. Oracle Advertising and Customer Experience (CX) is a suite of cloud-based applications offered by Oracle Corporation that includes tools for advertising, marketing, sales, e-commerce, customer ...