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Workplace incivility has been defined as low-intensity deviant behavior with ambiguous intent to harm the target. Uncivil behaviors are characteristically rude and discourteous, displaying a lack of regard for others. [1] The authors hypothesize there is an "incivility spiral" in the workplace made worse by "asymmetric global interaction". [1]
Workplace harassment is belittling or threatening behavior directed at an individual worker or a group of workers. [1]Workplace harassment has gained interest among practitioners and researchers as it is becoming one of the most sensitive areas of effective workplace management.
Counterproductive work behavior (CWB) is employee's behavior that goes against the legitimate interests of an organization. [ 1 ] This behavior can harm the organization, other people within it, and other people and organizations outside it, including employers, other employees, suppliers, clients, patients and citizens.
The individual behaviors are not exclusive to the workplace psychopath, though the higher the number of patterns exhibited, the more likely they conform to the psychopath profile: [18] Public humiliation of others (high propensity of having temper tantrums or ridiculing work performance) Malicious spreading of lies (intentionally deceitful)
Negative emotions at work can be formed by "work overload, lack of rewards, and social relations which appear to be the most stressful work-related factors". [17] "Cynicism is a negative effective reaction to the organization. Cynics feel contempt, distress, shame, and even disgust when they reflect upon their organizations" (Abraham, 1999).
These behaviors can have serious consequences, including reduced productivity, increased stress, and decreased morale. Workplace aggression can be classified as either active or passive. [6] [7] [8] Active aggression is direct, overt, and obvious. It involves behaviors such as yelling, swearing, threatening, or physically attacking someone.
Organizational deviance encompasses production and property deviance. Workplace-deviant behavior may be expressed as tardiness or excessive absenteeism. [8] These behaviors have been cited by some researchers as "withdraw(al) behaviors…such behaviors allow employees to withdraw physically and emotionally from the organization". [8]
EI and ethical behaviour among other members of the work team have been shown to have a significant impact on ethical behaviour of nursing teams. [94] Higher EI is linked to improvements in the work environment and is an important moderator between conflict and reactions to conflict in the workplace. [92]