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  2. Patient advocacy - Wikipedia

    en.wikipedia.org/wiki/Patient_advocacy

    The patient advocate [1] may be an individual or an organization, concerned with healthcare standards or with one specific group of disorders. The terms patient advocate and patient advocacy can refer both to individual advocates providing services that organizations also provide, and to organizations whose functions extend to individual ...

  3. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.

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    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  6. Recruitment - Wikipedia

    en.wikipedia.org/wiki/Recruitment

    Sourcing — sorting through applicants and resumes to select candidates to screen. Screening and selection - picking, interviewing, and hiring the right candidate. Interviews: Shortlisted candidates are invited for interviews. The interview process may include one or more rounds of interviews with HR representatives, hiring managers, and ...

  7. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.