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  2. Buyer decision process - Wikipedia

    en.wikipedia.org/wiki/Buyer_decision_process

    Administrative behavior, Macmillan, New York, 1947 (also 2nd edition 1957). Volkema, Roger J., and Ronald H. Gorman. "The Influence of Cognitive-Based Group Composition on Decision-Making Process and Outcome". Journal of Management Studies. 35.1 (1998): 105–121.

  3. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    Consumer behaviour is the study of individuals, groups, or organisations and all activities associated with the purchase, use and disposal of goods and services.It encompasses how the consumer's emotions, attitudes, and preferences affect buying behaviour.

  4. Buying center - Wikipedia

    en.wikipedia.org/wiki/Buying_center

    The concept of a buying center (as a focus of business-to-business marketing, and as a core factor in creating customer value and influence in organisational efficiency and effectiveness) formulates the understanding of purchasing decision-making in complex environments. Some of the key factors influencing a buying center or DMU's activities ...

  5. Value-action gap - Wikipedia

    en.wikipedia.org/wiki/Value-action_gap

    These factors influence the reasons behind buying behavior and environmental considerations are often not taken into account, regardless of the attitudes people have regarding the environment. Overcoming this gap is of particular importance for environmental policies as finding ways to overcome it should increase the effectiveness of these ...

  6. Sales promotion - Wikipedia

    en.wikipedia.org/wiki/Sales_promotion

    Although there are aspects that can determine a consumer's shopping behavior, there are many outside factors that can influence the shoppers' decision in making a purchase. For example, even though a product's price is discounted, the quality of that product may dissuade the consumer from buying the item. [5]

  7. Market environment - Wikipedia

    en.wikipedia.org/wiki/Market_environment

    Market environment and business environment are marketing terms that refer to factors and forces that affect a firm's ability to build and maintain successful customer relationships. The business environment has been defined as "the totality of physical and social factors that are taken directly into consideration in the decision-making ...

  8. Impulse purchase - Wikipedia

    en.wikipedia.org/wiki/Impulse_purchase

    In a study conducted in a collectivistic environment in 2023, Muhammad, Adeshola and Isiaku found that factors such as aesthetic appeal, scarcity promotions and discounted prices stimulate impulse buying behaviour on Instagram by Gen-Z. [3] Positive emotional responses evoked by these factors also influence impulse buying, whereas the impact of ...

  9. Consumer culture - Wikipedia

    en.wikipedia.org/wiki/Consumer_culture

    Shopping malls have had a huge impact on consumer culture. Shown in the picture is the Mall of America, one of the largest malls in the US.. Consumer culture describes a lifestyle hyper-focused on spending money to buy material or goods.