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Line2 is a Virtual PBX phone service that allows companies to develop and maintain multiple internal phone lines to handle multiple external calls. Line2 uses cloud computing to allow one phone call to go to shared receivers, such as cell phones or fax machines, depending on which is more appropriate. Line2 allows for such transfers without any ...
In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press ...
In general, the types of phones and other devices supported by the MVNOs are in line with the technologies used by the Mobile Network Operator (MNO), the underlying cellular network provider. All major and regional MNOs use 4G LTE / LTE Advanced and 5G NR protocols (2G and 3G having been deprecated and shut down), with GSM technologies.
In combination with systems such an automated attendant and automatic call distributor (ACD), call routing can be optimized for a better caller experience and workforce efficiency. IVR systems are often combined with automated attendant functionality. The term voice response unit (VRU) is sometimes used as well. [2]
These systems eliminate geographic restrictions on phone numbers, enabling users to maintain local numbers in any area code regardless of their physical location. For example, a user can operate a New York phone number while residing in Tokyo, facilitating global mobility and reducing international communication costs.
A telephone line is terminated at a telephone interface (fax modem) of a computer that runs fax server software. A set of digits of the assigned phone number is used to identify the recipient of the fax. This allows many recipients to have individual fax numbers while sharing only a few receiving interfaces (fax modems).
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