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You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help. Examples include Outlook and Mac Mail.
Click the AdBlock icon at the top-right of your browser.; Under Pause on this site, click Always.; Refresh the page if it's not being done automatically.
If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded.
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click Add new filters. 4. Enter the filter name, set the filter rules, and choose or create a folder for the emails.
An Ad-Free AOL Mail subscription is only effective for the username under which it was purchased. If other usernames on the account would also like the Ad-Free AOL Mail experience, they can purchase a separate subscription for that username. 1. Go to the Ad-Free AOL Mail page. 2. Click Get Ad-Free AOL Mail. - Sign in to your account if prompted.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Windows 10 Find help on using Windows 10 for all your favorite AOL sites and apps.