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  2. Employee handbook - Wikipedia

    en.wikipedia.org/wiki/Employee_handbook

    An employee handbook, sometimes also known as an employee manual, staff handbook, or company policy manual, is a book given to employees by an employer. The employee handbook can be used to bring together employment and job-related information which employees need to know. It typically has three types of content: [1]

  3. Realistic job preview - Wikipedia

    en.wikipedia.org/wiki/Realistic_Job_Preview

    At the heart of realistic job previews are the employee exchange or psychological contract between employer and employee. [2] By being hired after use of the RJP, the employee enters the contract aware of what the organization will provide to them (pay, hours, schedule flexibility, culture, etc.) as well as what will be expected from them (late hours, stress, customer interaction, high urgency ...

  4. Organizational commitment - Wikipedia

    en.wikipedia.org/wiki/Organizational_commitment

    Normative commitment in employees is also high where employees regularly see visible examples of the employer being committed to employee well-being. An employee with greater organizational commitment has a greater chance of contributing to organizational success and will also experience higher levels of job satisfaction.

  5. Superior-subordinate communication - Wikipedia

    en.wikipedia.org/wiki/Superior-subordinate...

    In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...

  6. Enlisted Performance Report - Wikipedia

    en.wikipedia.org/wiki/Enlisted_Performance_Report

    EPRs are normally written by the member's supervisor with additional input provided by their supervisor's supervisor. Although the bulk of the evaluation is focused on their duty (job) performance, enlisted members are also evaluated on their off-duty performance in areas such as volunteerism and continuing education.

  7. Remote work has significantly shifted employee expectations - AOL

    www.aol.com/news/remote-significantly-shifted...

    An expert on remote work says employers need to create environments that are enticing to workers for hybrid models. Remote work has significantly shifted employee expectations [Video] Skip to main ...

  8. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    Example: If a worker has few absences but the supervisor has a good relationship with that employee, the supervisor might give to the employee a high rating in all other areas of work, in order to balance the rating. Sometimes it happens due to the emotional dependability based on the good relationship they have.

  9. 76 Customers Share The Worst Stores, Brands, Companies ... - AOL

    www.aol.com/lifestyle/76-customers-share-worst...

    For example, the Harvard Business School reports that increasing customer retention rates by just 5% increases profits by at least 25% and up to 95%. So, customer retention is key.