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  2. Siebel Systems - Wikipedia

    en.wikipedia.org/wiki/Siebel_Systems

    Siebel Systems, Inc. (/ ˈ s iː b əl /) was an American software company principally engaged in the design, development, marketing, and support of customer relationship management (CRM) applications—notably Siebel CRM. The company was founded by Thomas Siebel and Patricia House in 1993.

  3. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Pivotal CRM / Aptean CRM Aptean 6.6 January 2019 Proprietary.NET yes Windows MS SQL, Oracle 1996 Really Simple Systems / Spotler CRM Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP yes Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP yes Windows MS SQL, ORACLE ...

  4. CDK Global - Wikipedia

    en.wikipedia.org/wiki/CDK_Global

    On October 1, 2014, ADP Dealer Services division was spun-off to form the independent company CDK Global. [ 15 ] [ 16 ] The CDK in the company's name was inspired from different acquisitions; C from Cobalt Digital Marketing, [ 17 ] D from the original ADP Dealer Services business, and K from Kerridge Computer Company, a UK-based dealer ...

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    The concept of customer relationship management started in the early 1970s, when customer satisfaction was evaluated using annual surveys or by front-line asking. [6] At that time, businesses had to rely on standalone mainframe systems to automate sales, but the extent of technology allowed them to categorize customers in spreadsheets and lists.

  6. Distribution management system - Wikipedia

    en.wikipedia.org/wiki/Distribution_management_system

    A distribution management system (DMS) is a collection of applications designed to monitor and control the electric power distribution networks efficiently and reliably. It acts as a decision support system to assist the control room and field operating personnel with the monitoring and control of the electric distribution system.

  7. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.