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Keap (formerly Infusionsoft) is a private company that offers an e-mail marketing and sales platform for small businesses, including products to manage customers, customer relationship management, marketing, and e-commerce. It is based in Chandler, Arizona. The company received $54 million in venture capital from Goldman Sachs in early 2013.
The company has won the Software Satisfaction Awards for the best small business CRM system twice, in 2008 and 2010. In 2011, the company won the EuroCloud Award and the Database Marketing Award. In 2014, it won Best Cloud Application at the annual EuroCloud Awards and was a finalist at CRM Idol.
ActiveCampaign is a software as a service (SaaS) platform for small-to-mid-sized businesses and is based in Chicago, Illinois. [3] The company offers email marketing, marketing automation, sales automation, and CRM functionality. [4] [5] [6] [7]
As the use of artificial intelligence is expands, more small firms say they're harnessing AI to help their businesses. In a survey by The U.S. Chamber of Commerce and Teneo, nearly every small ...
HubSpot promotes their inbound marketing concepts through their own marketing, [28] and has been called "a prolific creator of content" such as blogs, social media, webinars and white papers. [7] In 2010, an article in the Harvard Business Review said that HubSpot's most effective inbound marketing feature was its free online tools. [35]
Contact centre CRM providers are popular for small and mid-market businesses. These systems codify the interactions between the company and customers by using analytics and key performance indicators to give the users information on where to focus their marketing and customer service. This allows agents to have access to a caller's history to ...
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