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Need help? Find customer service & roadside assistance phone numbers, email, addresses. Also try our Live Chat for one-on-one help, plus more.
Learn about your Ford vehicle on the Ford Owner Support site. Schedule service & find tires or coupons. Get owner manuals, warranties & how-to videos. Read support articles on SYNC®, FordPass® and more.
Hours: Monday-Friday: 8:00am-8:00pm EST. Phone: +1-800-392-3673. For the hearing-or speech-impaired: Please contact the Telecommunications Relay Service by dialing 711. Address: Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126. Ford Canada.
If you want to talk to someone and receive answers in real time, you can call Ford’s service line during their business hours. Their hours for each geographic region are available on their contact page at https://www.ford.com/help/contact/#chat. If you live in the U.S., call (800) 392-3673.
Contact us by phone at 1-800-727-7000. Speak to a Ford Credit customer service representative during business hours or use our 24-hour automated support. You can also fill out our secure email form and a representative will reply within 24-48 hours.
Manage multiple vehicles with one Ford account; Receive statements how you want them; Adjust notifications and communication preferences; Access self service options or support
Ford Credit Customer Service & Support is here for you. Find answers to your FAQs including account management, credit application, financing & payment mailing address information. Read frequently asked questions & contact support by email or phone.
If you need help finding the right part for your vehicle; if you’ve encountered any difficulties using our website, or have any suggestions for improvement give us a call at 844-589-0060, Monday – Friday 8:30 a.m. to 5:30 p.m. EST.
Fill out our email form with your inquiry & contact information. A Ford Credit representative will respond within 24-48 hours. For immediate assistance, you can call 1-800-727-7000 during bussiness hours or use our 24-hour automated call service.
Learn more. If you would like to contact Ford’s Board of Directors please use the following address: Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126, U.S.A. Please indicate whether you are a shareholder, customer, supplier, or other interested party.