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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
Add, replace or remove AOL account recovery info Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account. Account Management · May 1, 2024
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code. - We'll send a code to the phone number or email address you provided. 5. Enter your verification code. 6. Click Continue. 7. Choose the account you'd like to sign in to.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted .