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  2. Cost of poor quality - Wikipedia

    en.wikipedia.org/wiki/Cost_of_poor_quality

    Cost of poor quality. Cost of poor quality (COPQ) or poor quality costs (PQC) or cost of nonquality, are costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor-Quality Cost. [1] COPQ is a refinement of the concept of quality costs.

  3. Quality costs - Wikipedia

    en.wikipedia.org/wiki/Quality_costs

    Quality costs. In process improvement efforts, quality costs tite or cost of quality (sometimes abbreviated CoQ or COQ[1]) is a means to quantify the total cost of quality -related efforts and deficiencies. It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article.

  4. Quality, cost, delivery - Wikipedia

    en.wikipedia.org/wiki/Quality,_cost,_delivery

    Quality, cost, delivery (QCD), sometimes expanded to quality, cost, delivery, morale, safety (QCDMS), [1] is a management approach originally developed by the British automotive industry. [2] QCD assess different components of the production process and provides feedback in the form of facts and figures that help managers make logical decisions ...

  5. Taguchi loss function - Wikipedia

    en.wikipedia.org/wiki/Taguchi_loss_function

    The Taguchi loss function is graphical depiction of loss developed by the Japanese business statistician Genichi Taguchi to describe a phenomenon affecting the value of products produced by a company. Praised by Dr. W. Edwards Deming (the business guru of the 1980s American quality movement), [1] it made clear the concept that quality does not ...

  6. Software quality - Wikipedia

    en.wikipedia.org/wiki/Software_quality

    CISQ reports on the cost of poor quality estimates an impact of: $2.08 trillion in 2020 [32] [33] $2.84 trillion in 2018; IBM's Cost of a Data Breach Report 2020 estimates that the average global costs of a data breach: [34] [35] $3.86 million

  7. Talk:Cost of poor quality - Wikipedia

    en.wikipedia.org/wiki/Talk:Cost_of_poor_quality

    Cost of poor quality. Unless I'm missing the point here, I believe your definition of the above mentioned subject to be incorrect. As defined: Cost of Poor Quality, or COPQ, can be defined as costs that would disappear if systems, processes, and products were not perfect . Should this read "were perfect" Ray S A Grant ( talk) 13:12, 28 February ...

  8. ISO 9000 family - Wikipedia

    en.wikipedia.org/wiki/ISO_9000_family

    The ISO 9000 family is a set of five quality management systems (QMS) standards by the International Organization for Standardization (ISO) that help organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. [1] ISO 9000 deals with the fundamentals and ...

  9. Quality audit - Wikipedia

    en.wikipedia.org/wiki/Quality_audit

    The processes and tasks that a quality audit involves can be managed using a wide variety of software and self-assessment tools. Some of these relate specifically to quality in terms of fitness for purpose and conformance to standards, while others relate to Quality costs or, more accurately, to the Cost of poor quality.