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  2. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Some themes have become more significant including quality culture, the importance of knowledge management, and the role of leadership in promoting and achieving high quality. Disciplines like systems thinking are bringing more holistic approaches to quality so that people, process and products are considered together rather than independent ...

  3. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). [1] It is expressed as the organizational goals and aspirations, policies, processes, documented ...

  4. Quality assurance - Wikipedia

    en.wikipedia.org/wiki/Quality_assurance

    Quality assurance. Quality assurance (QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product (s) delivered to customer (s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer.

  5. Software quality management - Wikipedia

    en.wikipedia.org/wiki/Software_quality_management

    Software quality management. Software Quality Management (SQM) is a management process that aims to develop and manage the quality of software in such a way so as to best ensure that the product meets the quality standards expected by the customer while also meeting any necessary regulatory and developer requirements, if any. [1][2][3] Software ...

  6. Quality engineering - Wikipedia

    en.wikipedia.org/wiki/Quality_engineering

    The end-to-end quality management approach to quality engineering requires numerous actors with different responsibilities and tasks, different expertise and involvement in the organisation. Different roles involved in quality engineering: Business architect, IT architect, Security officer, Requirements engineer, Software quality manager, Test ...

  7. Quality control - Wikipedia

    en.wikipedia.org/wiki/Quality_control

    Quality control. Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1] This approach places emphasis on three aspects (enshrined in standards such as ISO 9001): [2][3]