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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold shortcut icon is missing. If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.

  4. Packet loss - Wikipedia

    en.wikipedia.org/wiki/Packet_loss

    Packet loss occurs when one or more packets of data travelling across a computer network fail to reach their destination. Packet loss is either caused by errors in data transmission, typically across wireless networks, [1][2] or network congestion. [3]: 36 Packet loss is measured as a percentage of packets lost with respect to packets sent.

  5. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet ...

  6. Intermittent fault - Wikipedia

    en.wikipedia.org/wiki/Intermittent_fault

    Intermittent fault. An intermittent fault, often called simply an "intermittent" [citation needed] (or anecdotally "interfailing" [citation needed]), is a malfunction of a device or system that occurs at intervals, usually irregular, in a device or system that functions normally at other times. Intermittent faults are common to all branches of ...

  7. Network congestion - Wikipedia

    en.wikipedia.org/wiki/Network_congestion

    Network congestion in data networking and queueing theory is the reduced quality of service that occurs when a network node or link is carrying more data than it can handle. Typical effects include queueing delay, packet loss or the blocking of new connections. A consequence of congestion is that an incremental increase in offered load leads ...

  8. After millions lose access to internet subsidy, FCC moves to ...

    www.aol.com/news/millions-lose-access-internet...

    The Biden administration is moving to blunt the loss of an expired broadband subsidy program that helped more than 23 million families afford internet access by using money from an existing ...

  9. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.