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  2. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

  3. Clear cookies on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-on-a-web-browser

    • Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft. For secure browsing, we recommend you download a supported browser.

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

  5. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  6. Clear your browser's cache on AOL Desktop Gold - AOL Help

    help.aol.com/articles/using-the-web-in-aol...

    3. In the top menu bar, click the Settings icon . 4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

  7. Clear the cache on supported mobile browsers - AOL Help

    help.aol.com/articles/clear-the-cache-on...

    Clearing your browser cache fixes a variety of issues that can occur with mobile webpages including sign-in problems, and images or videos not loading. Discover how to clear your cache and personal data on your mobile device to make sure it's working correctly.

  8. Enable cookies in your web browser - AOL Help

    help.aol.com/articles/enable-cookies-in-your-web...

    A cookie is a small piece of data stored on your computer by your web browser. With cookies turned on, the next time you return to a website, it will remember things like your login info, your site preferences, or even items you placed in a virtual shopping cart!

  9. AOL Shield Pro: Settings - AOL Help

    help.aol.com/articles/aol-shield-settings

    There are two ways to bookmark a page in AOL Shield Pro. The quickest and easiest way is to click the Star in the top right corner of the address box.. You can also bookmark a page by clicking the menu button (three horizontal lines) in the top right corner, clicking Bookmarks, and then clicking Bookmark this page.