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Calltrunk is a self-service call management and call-recording solution built on the OP3Nvoice platform for consumers and corporates. Calltrunk has the ability to record and store conversations made via any phone, fixed line, mobile or VOIP (Voice over Internet) phone.
Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 3 January 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021) Contact Centre Cymru: 2005 Convergys Corporation: Datacom Group: 1965 6,973 (2022) NZ$1.45 billion (2,022) 23 DialAmerica: 1957 5,000: Firstsource: 2001
The products can integrate with existing enterprise software services, such as Slack, Salesforce, Gmail, Microsoft Teams, and Zapier. [7] [8] [9] The company's unified communications and collaboration (UCC) services include Fuze Pro, a subscription cloud-based service for voice calling and collaboration. It offers unlimited outbound calls in ...
Alvaria, Inc., formerly Aspect Software, Inc., is an American multinational software company that sells call center and customer experience (CX) software technology to large enterprises. The company is headquartered in Westford, Massachusetts .
Smartsheet is an online software service and consultancy that enables businesses to track and manage work through online sharing and crowdsourcing methods. The company's Smartsourcing [104] service enables people to anonymously submit and manage all phases of crowdsourced work processing. Amazon's Mechanical Turk is one of the work exchange ...
In March 2014, the company acquired Solariat, a developer of software to measure and manage social media engagements for customers. [19] In May 2014, the company acquired OVM Solutions, a developer of cloud-based customer communications software. [20] In 2016, the company acquired the Genesys division of EIT, its regional partner in Korea.