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  2. Bugzilla - Wikipedia

    en.wikipedia.org/wiki/Bugzilla

    Bugzilla is a web-based general-purpose bug tracking system and testing tool originally developed and used by the Mozilla project, and licensed under the Mozilla Public License. Released as open-source software by Netscape Communications in 1998, it has been adopted by a variety of organizations for use as a bug tracking system for both free ...

  3. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    This task included setting up a ticketing system for the help desk. Initially he set up a Linux server to run "req", [6] but later he identified that the command line interface was limiting usage. Over the next two years he created and maintained WebReq, a web based interface for req written in Perl. Eventually the req portions were removed and ...

  4. OTRS - Wikipedia

    en.wikipedia.org/wiki/OTRS

    OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).

  5. Comparison of issue-tracking systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_issue...

    System Creator License Implementation language(s) Back end Launch date Latest stable release Latest release date Apache Bloodhound: Apache Software Foundation: Apache License: Python: MySQL, PostgreSQL, SQLite: 2012 [1] 0.8 [2] 2013-08-23; 12 years ago Apache Allura: Apache Software Foundation: Apache License 2.0: Python: MongoDB: 2022 [3] 1.17 ...

  6. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  7. List of collaborative software - Wikipedia

    en.wikipedia.org/wiki/List_of_collaborative_software

    Group-Office, Web-based groupware for sharing calendars, files, e-mail, CRM, Projects, Mobile Synchronization and much more. GroveSite, online collaboration, project and document management; online relational database; Horde; InLoox, web-based project management and collaboration software with Outlook integration

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