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Electronic governance or e-governance is the use of information technology to provide government services, information exchange, communication transactions, and integration of different stand-alone systems between government to citizen (G2C), government to business (G2B), government to government (G2G), government to employees (G2E), and back-office processes and interactions within the entire ...
E-government is also known as e-gov, electronic government, Internet governance, digital government, online government, connected government. [8] As of 2014 the OECD still uses the term digital government, and distinguishes it from e-government in the recommendation produced there for the Network on E-Government of the Public Governance Committee. [9]
In recognition of these benefits, various arms of the South African government have embarked on a number of e-government programmes for example the Batho Pele portal, SARS e-filing, the e-Natis system, electronic processing of grant applications from remote sites, and a large number of departmental information websites. Also a number of well ...
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