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Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. . Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government
Prior to joining Endurance, Jeff served as President and CEO of Convergys Corporation, a market leading customer management company, where he led the company’s strategic and operational transformation from a multi-line business services supplier into a market leader in the customer management business.
Stream Global Services (formerly known as Global BPO Services Corp.), [3] was a BPO company acquired by Convergys through a definitive merger, [4] [dead link ] together with more than 37,000 employees in 22 countries [5] and 50 contact centers. The footprint of the company included countries across North America, Europe, Asia Pacific, Latin ...
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On June 28, 2018, Convergys and Synnex announced they had reached a definitive agreement in which Synnex would acquire Convergys for $2.43 billion in combined stock and cash, and integrate it with Concentrix. [8] On October 5, 2018, Convergys Corporation and Synnex announced that they had completed the merger. [9]
The expansion is due to Netcracker's telecommunication provider customer base. ... 2012 – Global Information Management division of Convergys [12] [13] [14]
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