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The European Centre for Total Quality Management closed in August 2009. [22] TQM, as a vaguely defined quality management approach, was largely supplanted by the ISO 9000 collection of standards and their formal certification processes in the 1990s.
The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of these standards is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service.
Quality management is focused both on product and service quality and the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality. Quality control is also part of quality management. What a customer wants and is willing to pay for it, determines ...
Quality management software can be integrated with manufacturing execution systems (MES). A MES is a complete, dynamic software system for monitoring, tracking, documenting, and controlling the manufacturing process from raw materials to final products. [ 14 ]
The substantive difference between the two standards is with the detail and description of tools and techniques, because ISO 21500:2012 does not provide it. [ 7 ] [ 8 ] Another major change is the introduction of a new subject by ISO, namely, "stakeholder management".
A key requirement of IATF 16949:2016 is the fulfillment of customer-specific requirements, set up by the automotive manufacturer in addition to the quality management system of their suppliers. This may have decisively contributed to the worldwide recognition of the IATF standard by many manufacturers.
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Prior to development of AS 9100 standards for Quality Management Systems, the U.S. military applied two specifications to supplier quality and inspection programs, respectively, MIL-Q-9858A [6] Quality Program Requirements, and MIL-I-45208A Military Specification: Inspection System Requirements. [7]
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