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In some localities, 6-1-1 was used to report problems with landline telephone service. 8-1-1 was used to report problems with cellular telephone service but this has since been discontinued. Many landline and mobile phone providers support 611.
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The service will allow any landline or wireless phone user to call 411 and be connected to the wireless listing of a subscriber who has chosen to participate in the service. Carriers who make up the industry LLC creating the service include Alltel (now absorbed by Verizon Wireless), AT&T, T-Mobile, and Sprint Nextel (now absorbed by T-Mobile).
A ringback number is a telephone number for a telephone line that automatically calls the line that the call was placed from, after the caller has hung up. The typical use of this facility is by telephone company technicians for testing a new installation or for trouble-shooting.
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Only about 5% of the households AT&T serves use copper-based landlines, a company spokesperson said. Most landlines now make calls through an internet connection.
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Operator assistance refers to service provided by a telephone operator to the calling party of a telephone call.This can include telephone calls made from pay phones, calls placed station-to-station, person-to-person, or collect, third-number calls, calls billed to credit cards, and certain international calls which cannot be dialed directly.