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  2. 13 resume phrases that will get you hired - AOL

    www.aol.com/news/2016-06-23-13-resume-phrases...

    It can be as simple as swapping a verb, noun, adjective or any combination of the three to describe and explain the skills, qualifications and experience you already have written on your resume ...

  3. Knowledge, Skills, and Abilities - Wikipedia

    en.wikipedia.org/wiki/Knowledge,_Skills,_and...

    The Knowledge, Skills, and Abilities (KSA) framework, is a series of narrative statements that, along with résumés, determines who the best applicants are when several candidates qualify for a job. The knowledge, skills, and abilities (KSAs) necessary for the successful performance of a position are contained on each job vacancy announcement ...

  4. How you can record customer service calls for quality ... - AOL

    www.aol.com/news/2010-04-15-how-you-can-record...

    For premium support please call: 800-290-4726 more ways to reach us more ways to reach us

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  7. Six Resume Phrases That Every Hiring Manager Hates - AOL

    www.aol.com/news/2010-02-27-six-resume-phrases...

    Here are the top six phrases I see job seekers using to describe themselves over and over again that are sure to get your resume tossed in the ... For premium support please call: 800-290-4726 ...