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Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]
Customer satisfaction is a term frequently used in marketing to evaluate customer experience.It is a measure of how products and services supplied by a company meet or surpass customer expectation.
Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various online or offline channels.
Early societies relied on a gift economy based on favours. Later, as commerce developed, less permanent human relations were formed, depending more on transitory needs rather than enduring social desires.
Goods are items that are usually (but not always) tangible, such as pens or apples. Services are activities provided by other people, such as teachers or barbers.Taken together, it is the production, distribution, and consumption of goods and services which underpins all economic activity and trade.
The Public Services Commission of Malaysia (Malay: Suruhanjaya Perkhidmatan Awam Malaysia; Jawi: سوروهنجاي ڤرخدمتن عوام ), abbreviated SPA or PSC, is established by Article 139 of the Constitution of Malaysia. It is responsible for the general administration of the Public Services of Malaysia's Federal Government.
In 1963, after the independence of Sarawak within the formation of Malaysia, the badge was renamed as the 'Long Service Medal' or 'Pingat Perkhidmatan Lama'. Again, on 24 May 1996, the medal's name was changed again to the 'Pingat Perkhidmatan Setia', in accordance of Surat Pekeliling (Bil.Perj.19/96), dated 24 May 1996.
Driving Public Service Transformation (Peneraju Transformasi Perkhidmatan Awam) Employees: 4,866 (2017) Annual budget: MYR 1,623,931,100 (2020) Department executive: