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Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]
Customer satisfaction is a term frequently used in marketing to evaluate customer experience.It is a measure of how products and services supplied by a company meet or surpass customer expectation.
Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various online or offline channels.
Example of a Business Process Model and Notation for a process with a normal flow. Business Process Model and Notation (BPMN) is a graphical representation for specifying business processes in a business process model.
A drawing of an attorney with a client. The term client is derived from Latin clients or care meaning "to incline" or "to bend", and is related to the emotive idea of closure.
The examples and perspective in this article deal primarily with the United States, the United Kingdom, and Ireland and do not represent a worldwide view of the subject. ...
Goods are items that are usually (but not always) tangible, such as pens or apples. Services are activities provided by other people, such as teachers or barbers.Taken together, it is the production, distribution, and consumption of goods and services which underpins all economic activity and trade.
The Public Services Commission of Malaysia (Malay: Suruhanjaya Perkhidmatan Awam Malaysia; Jawi: سوروهنجاي ڤرخدمتن عوام ), abbreviated SPA or PSC, is established by Article 139 of the Constitution of Malaysia. It is responsible for the general administration of the Public Services of Malaysia's Federal Government.