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  2. California Department of Resources Recycling and Recovery

    en.wikipedia.org/wiki/California_Department_of...

    The California Department of Resources Recycling and Recovery (also known as CalRecycle) is a branch of the California Environmental Protection Agency that oversees the state's waste management, recycling, and waste reduction programs. CalRecycle was established in 2010 to replace the California Integrated Waste Management Board.

  3. California Casualty - Wikipedia

    en.wikipedia.org/wiki/California_Casualty

    California Casualty's home office is located in San Mateo, California. The company operates two virtual call centers. The Colorado Springs, Colorado location opened in 1994. [9] The center in Glendale, Arizona opened in 1999. [10]

  4. DriveSavers - Wikipedia

    en.wikipedia.org/wiki/DriveSavers

    The cleanrooms come in different ratings depending on the application and range from federal standards of 100,000 to 100. The rating is a measure of the number of 0.1-micron-sized airborne particulates per square meter. DriveSavers employees have to go through background checks, because of contracts with state, and federal government agencies.

  5. Carlsbad, California - Wikipedia

    en.wikipedia.org/wiki/Carlsbad,_California

    Carlsbad city, California – Racial and ethnic composition Note: the US Census treats Hispanic/Latino as an ethnic category. This table excludes Latinos from the racial categories and assigns them to a separate category. Hispanics/Latinos may be of any race. Race / Ethnicity (NH = Non-Hispanic) Pop 2000 [36] Pop 2010 [37] Pop 2020 [38] % 2000 ...

  6. California Redemption Value - Wikipedia

    en.wikipedia.org/wiki/California_Redemption_Value

    Accordingly, when the State of California raised the CRV from $0.04 on 2 L bottles and $0.02 on cans to $0.08 and $0.04, respectively, then again to $0.10 and $0.05, respectively, it was also raising California's sales tax revenue gained on the imposed fee.

  7. Passages Malibu - Wikipedia

    en.wikipedia.org/wiki/Passages_Malibu

    Passages Malibu Addiction Treatment Center, known as Passages Malibu, is a for-profit addiction treatment facility located in Malibu, California and founded by Pax and Chris Prentiss in 2001. Passages Ventura opened in 2009 in Port Hueneme, California .

  8. Service recovery - Wikipedia

    en.wikipedia.org/wiki/Service_recovery

    By including customer satisfaction in the definition, service recovery is a thought-out, planned process of returning aggrieved/dissatisfied customers to a state of satisfaction with an organization/service. [3] Service recovery differs from complaint management in its focus on immediate reaction to service failures.

  9. Service recovery paradox - Wikipedia

    en.wikipedia.org/wiki/Service_recovery_paradox

    Customers may voice their complaints or switch their preferred firm in the case of a service failure. In both cases, the profitability of a firm is damaged. Good service recovery is important in terms of customer retention and can lead to stronger loyalty for customers, thus further increasing customer retention exceeding the pre-failure level.