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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Contact AOL customer support

    help.aol.com/articles/account-management...

    Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  5. Don't Lose Money to This Sneaky Airline Customer Support Scam

    www.aol.com/dont-lose-money-sneaky-airline...

    If you travel, it's especially wise to be alert to the latest travel scams to protect your personal information and finances. A sneaky airline customer support scam continues to impact flyers like ...

  6. What You Need to Know About Phone Scams - AOL

    www.aol.com/know-phone-scams-180248742.html

    Phone scams are on the rise as scammers see opportunity thanks to many Americans getting stimulus checks, an increase in concern about COVID vaccine distribution and soon, the annual tax season ...

  7. Scam baiting - Wikipedia

    en.wikipedia.org/wiki/Scam_baiting

    For scams conducted via written communication, baiters may answer scam emails using throwaway email accounts, pretending to be receptive to scammers' offers. [4]Popular methods of accomplishing the first objective are to ask scammers to fill out lengthy questionnaires; [5] to bait scammers into taking long trips; to encourage the use of poorly made props or inappropriate English-language ...

  8. A Devastating Click: How an Email Scam Can Cost You ... - AOL

    www.aol.com/finance/devastating-click-email-scam...

    For premium support please call: 800-290-4726 more ways to reach us. Mail. ... The High Cost of Falling for an Email Scam. ... feeling secure that since he was already a customer of the same bank ...

  9. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    When you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links ...