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  2. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    We have a billing verification process in place when a new charge occurs. As part of the process, we bill a temporary $1 authorization charge to the credit card submitted. This is used only to verify the validity of the credit card and because you must be at least 18 years of age to purchase an AOL service.

  3. Add, edit, or delete a payment method for AOL services

    help.aol.com/articles/update-your-payment-method

    If your card number has changed, you must add a new card. 1. Sign in to your My Account page. 2. Click My Wallet. 3. Click Payment Methods. 4. Click Add Credit or Debit Card. 5. Enter the new info. 6. Click Submit.

  4. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  5. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  6. View your AOL billing statement online

    help.aol.com/articles/how-do-I-view-my-billing...

    From the dropdown menu, select the time period you want to view. Note - You can print your statement by clicking on the Print Statement button. Popular Products

  7. Manage your AOL Mail Plus subscription

    help.aol.com/articles/manage-your-aol-mail-plus...

    If you're not satisfied with AOL Mail Plus for any reason, request a refund within 14 days of your initial monthly or annual subscription purchase or annual renewal. One refund per customer. For AOL Mail Plus subscriptions purchased via the Apple App Store or Google Play, their respective refund policies will apply to your purchase.

  8. Email Support-AOL Help

    help.aol.com/email-support

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. What is a Notice of Dispute? A "Notice of Dispute" is a form on which you provide your contact information, your user ID, the facts regarding your Dispute, and the relief you are requesting from us. You can get a Notice of Dispute form by clicking here. We will respond to a Notice of Dispute in writing within 60 days after we receive it.