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What is a Notice of Dispute? A "Notice of Dispute" is a form on which you provide your contact information, your user ID, the facts regarding your Dispute, and the relief you are requesting from us. You can get a Notice of Dispute form by clicking here. We will respond to a Notice of Dispute in writing within 60 days after we receive it.
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
If your card number has changed, you must add a new card. 1. Sign in to your My Account page. 2. Click My Wallet. 3. Click Payment Methods. 4. Click Add Credit or Debit Card. 5. Enter the new info. 6. Click Submit.
Learn where you can find information about AOL's policies and Terms of Service.
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
AOL provides you with a variety of services that may appear as separate charges on your AOL statement, sign in to your account and check how many services you have from AOL or chat live with one of our Member Services representatives for more details about your AOL billing statement. We’re ready to help you 24 hours a day, seven days a week.
To provide our Services. We use the information we collect and receive to provide you with the Services you use or request. For example: If you request local movie show times from Moviefone, we might use your location information to provide you with times at nearby theaters;
This process only applies to inactive accounts - For outstanding balances on active accounts, update your payment method online. Send us your information. We'll need you to send us the information necessary: • Your name • Your AOL username • A check or money order to cover the balance