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The Change Management Foundation is shaped like a pyramid with project management managing technical aspects and people implementing change at the base and leadership setting the direction at the top. The Change Management Model consists of four stages: Determine Need for Change; Prepare & Plan for Change; Implement the Change; Sustain the Change
The change agent is to be prepared for having to address all of the above hazards and obstacles. Some of the things which will help the change agent are: A real need in the client system to change; Genuine support from management; Setting a personal example: listening, supporting behavior; A sound background in the behavioral sciences
Table 1: Role descriptions for the change request management process Role Description Customer: The customer is the role that requests a change due to problems encountered or new functionality requirements; this can be a person or an organizational entity and can be in- or external to the company that is asked to implement the change.
The formula for change (or "the change formula") provides a model to assess the relative strengths affecting the likely success of organisational change programs. The formula was created by David Gleicher while he was working at management consultants Arthur D. Little in the early 1960s, [1] refined by Kathie Dannemiller in the 1980s, [2] and further developed by Steve Cady.
The Best Practices guide is currently in production; it will be published and distributed to EMA providers, as well as to select organizations nationwide. In addition, four large-scale EMA provider training will be provided to educate providers on the Best Practices recommendations and standard measures. This is the first national federally ...
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