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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Learn how to report spam and other abusive conduct.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.
The Spanish Prisoner scam—and its modern variant, the advance-fee scam or "Nigerian letter scam"—involves enlisting the mark to aid in retrieving some stolen money from its hiding place. The victim sometimes believes they can cheat the con artists out of their money, but anyone trying this has already fallen for the essential con by ...
In defense of the victim of the hotel phishing prepayment scam, the email offer did come from the hotel’s reservation email address. This alone made it appear to be a legitimate offer.
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name.