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Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.
Agent system (labourer) This function performs automated legwork, relieving the executing instance of operations that require no decision-making. Assistant system (expert) This feature extends the previous features to a process adjustment instance and for proposals for further actions. The basics involve methods of artificial intelligence.
A workflow engine is a software application that manages business processes. It is a key component in workflow technology and typically makes use of a database server . A workflow engine manages and monitors the state of activities in a workflow , such as the processing and approval of a loan application form, and determines which new activity ...
Workflow technology is a field of software products designed to improve the design of information systems. It involves use of workflow engine, also known as an orchestration engine, to execute models of processes. [1] The models can be edited by persons not experienced in programming (e.g. managers) using workflow editors. [2]
A workflow application is a software application that automates, to at least some degree, a process or processes. The processes are usually business-related but can be any process that requires a series of steps to be automated via software .
The following is an incomplete list of the technical features in the BizTalk Server: The use of adapters to simplify integration to line of business (LOB) applications (Siebel, SAP, IFS Applications, JD Edwards, Oracle, Microsoft Dynamics CRM), databases (Microsoft SQL Server, Oracle Database and IBM Db2) and other Technologies (TIBCO and Java EE) [19]
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