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1. Chat customer service agent. These days, businesses are looking to connect with customers and provide support through every channel possible. That includes live chat, social media, text, and email.
They may work in an office with a call center or in retail. [ 1 ] [ 2 ] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3 ]
According to a recent job posting, “Ginger coaching is delivered entirely through text-based-chat within the Ginger app.” Payment varies based on experience and role, but Glassdoor estimates ...
Customer support is an effective strategy that ensures that the customer's needs have been attended to. Customer support helps ensure that the products and services that have been provided to the customer meet their expectations. Given an effective and efficient customer support experience, customers tend to be loyal to the organization, which ...
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Skype Premium originally bundled together a number of Skype's features including the selection of a calling subscription, the ability to make group video calls and the ability to screen share with up to 10 other people (person-to-person video calls are free), improved customer support and the removal of ads from the Skype client. However, the ...
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