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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
An Apple Account can be created by going to the associated website. [2]As of December 2024, Apple has discontinued security questions & made two-factor authentication mandatory for activating iTunes & App Store functionality on a newly created account – a process that requires a device with at least iOS 13.4, iPadOS 13.4, macOS 10.15.4 or later.