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  2. Waiting staff - Wikipedia

    en.wikipedia.org/wiki/Waiting_staff

    Waiting staff , [1] waiters (MASC) / waitresses (FEM), or servers (AmE) [2] [3] are those who work at a restaurant, a diner, or a bar and sometimes in private homes, attending to customers by supplying them with food and drink as requested. Waiting staff follow rules and guidelines determined by the manager.

  3. British Hospitality Association - Wikipedia

    en.wikipedia.org/wiki/British_Hospitality...

    At the regional finals chefs are being marked on their cooking skills and theoretical knowledge when waiters are tested on their service abilities (including wine, coffee, cheese knowledge), followed by a skills interview. As for the national final, succeeded chefs and waiters are put into pairs to prepare and serve lunch for the invited guests ...

  4. Knowledge, Skills, and Abilities - Wikipedia

    en.wikipedia.org/wiki/Knowledge,_Skills,_and...

    The Knowledge, Skills, and Abilities (KSA) framework, is a series of narrative statements that, along with résumés, determines who the best applicants are when several candidates qualify for a job. The knowledge, skills, and abilities (KSAs) necessary for the successful performance of a position are contained on each job vacancy announcement ...

  5. Skilled worker - Wikipedia

    en.wikipedia.org/wiki/Skilled_worker

    A skilled worker may have learned their skills through work experience, on-the-job training, an apprenticeship program or formal education. These skills often lead to better outcomes economically. The definition of a skilled worker has seen change throughout the 20th century, largely due to the industrial impact of the Great Depression and ...

  6. Skills management - Wikipedia

    en.wikipedia.org/wiki/Skills_management

    The skills involved can be defined by the organization or by third party institutions. They are usually defined in terms of a skills framework, also known as a competency framework or skills matrix. This consists of a list of skills, and a grading system, with a definition of what it means to be at particular level for a given skill. [1]

  7. Waiter Rule - Wikipedia

    en.wikipedia.org/wiki/Waiter_Rule

    The Waiter Rule refers to a common belief that one's true character can be gleaned from how one treats staff or service workers, such as a "waiter". [1] The rule was one of William H. Swanson's 33 Unwritten Rules of Management, which was copied from Dave Barry's version: "If someone is nice to you but rude to the waiter, they are not a nice person."

  8. Hooters - Wikipedia

    en.wikipedia.org/wiki/Hooters

    The appearance of the waitresses is a main selling feature of the restaurant. A Hooters Girl is a waitress employed by the Hooters restaurant chain, and they are recognizable by their uniform of a white tank top with the "Hootie the Owl" logo and the location name on the front paired with short nylon orange Dolphin shorts.

  9. Waiter Rant - Wikipedia

    en.wikipedia.org/wiki/Waiter_Rant

    Waiter Rant is a weblog written by ex-waiter Steve Dublanica. In roughly bi-weekly installments, Dublanica wrote vignettes about the lives of wait staff and customers. Dublanica started the blog in 2004 and originally wrote anonymously as "The