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In computer telephony an automatic dialler (shortened to an auto-dialler or more simply in context just a dialler, and also known as an outbound dialler) is a computer system that makes outgoing calls from a call centre to customers from call agents based upon a loaded list of contacts.
FreeSWITCH is a free and open-source telephony software for real-time communication protocols using audio, video, text and other forms of media. The software has applications in WebRTC, voice over Internet Protocol (VoIP), video transcoding, Multipoint Control Unit (MCU) functionality and supports Session Initiation Protocol (SIP) features.
The MagicJack device works with a specific phone service provider, YMAX Corporation, which also offers local phone services. Voicemail is saved on MagicJack's servers and can be accessed directly by phone or received via email with audio files. Users can also download updates for the MagicJack device from third-party software providers.
TeleBlock [1] is a software program that automatically screens and blocks outbound calls against available federal, state, wireless, third party, and in-house Do-Not-Call (DNC) lists. Designed for use in telemarketing and outbound call centers, TeleBlock is applied to a subscriber's telephone carrier, provided voice lines, or delivered through ...
Calltrunk was acquired by Bettervoice in May 2015. BetterVoice integrates with your address book just as Calltrunk did. Their outbound calling system uses your phone's outbound line, which is a more natural experience than Calltrunk's dial-back according to the letter sent to all CallTrunk users prior to the acquisition.
IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling as IVR systems are more intelligent than many predictive dialer systems. [ 1 ] IVR systems can be used to create self-service solutions for mobile purchases, banking payments, services, retail orders, utilities, travel information and ...
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