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Sprint call center in Lenexa, KS, used Play to make the job more fun. Employees selected music for common areas and the dress code was relaxed. Managers worked to Be There by asking employees for their ideas on improving the business. Four-year productivity rose 20% and first-year employee retention increased 25%. [12]
Good morning. As my colleague Lee Clifford notes in our inaugural ranking of the 100 Most Powerful People in Business, power is nuanced: hard-won and easily lost, it’s never static.Elon Musk has ...
BCG's global people-team chair shares how the company is helping employees advance in AI adoption and building a supportive company culture.
Transactional leaders frequently get results from employees by using authority, while transformational leaders have a true vision for their company, are able to inspire people, and are entirely committed to their work. In summary, transformational leaders focus on vision, use charisma and enthusiasm for motivation, and are proactive in nature.
Employee motivation is an intrinsic and internal drive to put forth the necessary effort and action towards work-related activities. It has been broadly defined as the "psychological forces that determine the direction of a person's behavior in an organisation, a person's level of effort and a person's level of persistence". [1]
The two main theories for why motivational speakers may need to be externally searched out is to fill the need of content theory or the process theories. [6] The content theories were created by different philosophers, such as Abraham Maslow, Clayton Alderfer, Frederick Herzberg, and David McClelland. They focus on the inner workings and think ...
Employee engagement is a direct reflection of how employees feel about their relationship with the boss." [25] Perceptions of the ethos and values of the organization – "'Inspiration and values' is the most important of the six drivers in our Engaged Performance model. Inspirational leadership is the ultimate perk.
Employee Appreciation Day is an event, observed on the first Friday in March, meant for employers to give thanks or recognition to their employees.It was created by Dr. Bob Nelson who was a founding member of Recognition Professionals International in 1995, [1] [2] initially to celebrate the publication of his book 1,001 Ways to Reward Employees and to remind employers to thank their employees ...