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Sprint call center in Lenexa, KS, used Play to make the job more fun. Employees selected music for common areas and the dress code was relaxed. Managers worked to Be There by asking employees for their ideas on improving the business. Four-year productivity rose 20% and first-year employee retention increased 25%. [12]
Alicia Pittman, BCG's global people-team chair, is a member of BI's Workforce Innovation board.. She says building a company culture with opportunities for two-way learning and conversation is key.
The two main theories for why motivational speakers may need to be externally searched out is to fill the need of content theory or the process theories. [6] The content theories were created by different philosophers, such as Abraham Maslow, Clayton Alderfer, Frederick Herzberg, and David McClelland. They focus on the inner workings and think ...
author, Motivational speaker, business trainer Jeffrey Gitomer (born February 11, 1946, in West Palm Beach , Florida) is an American salesperson, author, and speaker who writes and lectures on sales, customer loyalty , and personal development .
A woman told a co-worker a harsh truth — and she’s now wondering if honesty isn’t always the best policy.. One waitress recently took to the popular Reddit forum “Am I the A-----’ to ...
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Employee engagement is a direct reflection of how employees feel about their relationship with the boss." [25] Perceptions of the ethos and values of the organization – "'Inspiration and values' is the most important of the six drivers in our Engaged Performance model. Inspirational leadership is the ultimate perk.
The company's annual giving report shows that the number of fundraisers launched this year for people raising money to cover the cost of rent, food and other basic living expenses quadrupled ...