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  2. Qualfon - Wikipedia

    en.wikipedia.org/wiki/Qualfon

    Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 [where?] and is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).

  3. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    In the area of call-center outsourcing, ... whether within or outside their envelopes. "100% US-based customer service available 24/7" is how, in 2024, ...

  4. Foundever - Wikipedia

    en.wikipedia.org/wiki/Foundever

    Foundever provides out-sourced call center services, as well as consulting, analytics, and support for other business processes. [18] The company operates out of large buildings with employees that speak different languages. [13] Its call centers are used for things like sales, customer service, collections, and back-office work.

  5. ICT Group - Wikipedia

    en.wikipedia.org/wiki/ICT_Group

    ICT Group, Inc. was a multinational call center and outsourcing company based in the Philadelphia suburb of Newtown. [1]During the Great Recession, it closed call centers in the United States and Canada, and reduced staff numbers in the United Kingdom, Ireland and Australia, as part of a plan to move its operations to lower-wage countries.

  6. Sykes Enterprises - Wikipedia

    en.wikipedia.org/wiki/Sykes_Enterprises

    Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and customer service. In 2021, Sitel Group acquired Sykes for $2.2 ...

  7. Ibex Global - Wikipedia

    en.wikipedia.org/wiki/Ibex_(company)

    Contact us; Contribute Help; ... is an American business process outsourcing company based in Washington, D.C ... Ibex closed its call center in Indiana and laid off ...

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