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Dell - Customer satisfaction: 78% - Change from 2023: +1% - Category: online technology and office. Since originating in a dorm room in the early 1980s, Dell is one of the leading technology ...
The original Dell model was known for high customer satisfaction when PCs sold for thousands of dollars but by the 2000s, the company could not justify that level of service when computers in the same line-up sold for hundreds of dollars.
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
Customer satisfaction (ACSI) scores are released monthly throughout each calendar year. ACSI data is used by researchers, [ 1 ] corporations, [ 2 ] [ 3 ] government agencies, [ 4 ] market analysts and investors, [ 5 ] industry trade associations, and consumers.
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Dell Technologies Inc. is an American multinational technology company headquartered in Round Rock, Texas. It was formed as a result of the September 2016 merger of Dell and EMC Corporation (which later became Dell EMC ). [ 3 ]
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Foxconn sells to Asus, Dell, HP, and Apple Flextronics (former Arima Computer Corporation notebook division) sells to HP Clevo and Tongfang sell to different laptop manufacturers like Digital Storm , Eluktronics, Eurocom, Metabox, Sager, Schenker, System76 , XMG, etc.