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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.

  3. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  4. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    1. Open the File Explorer icon on your desktop taskbar. 2. Click the Downloads folder. 3. Double click the Install_AOL_Desktop icon. 4. Click Run. 5. Click Install Now. 6. Restart your computer to finish the installation.

  5. Windows 10 - AOL Help

    help.aol.com/products/windows-10

    Find help on using Windows 10 for all your favorite AOL sites and apps.

  6. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.

  7. Accessing AOL Sites or Apps Using Windows 10 - AOL Help

    help.aol.com/articles/accessing-aol-sites-or...

    Pinning an AOL app to your Windows 10 Start menu is a simple task, follow the steps below. Open the Windows Start menu and click All apps.. Locate the AOL app in the list.

  8. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    Using the Windows taskbar; Using the Programs menu; Using the Windows taskbar 1. On the Windows taskbar, next to the clock, right-click the Norton icon, and then click Disable Smart Firewall. Note: If you don't see the icon next to the clock, click the arrow next to the clock to reveal the hidden icons. 2.

  9. Enable and disable firewall in McAfee - AOL Help

    help.aol.com/articles/mcafee-enable-and-disable...

    On the Windows taskbar, next to the clock, double-click the McAfee (M) icon. In the McAfee SecurityCenter window, click Web and Email Protection. Click Firewall Off. Click the Turn On button. Click Done. Don't see the McAfee icon next to the clock? If you're using Windows 7 or 8, click the arrow next to the clock to reveal hidden icons.